Data Backup and Disaster Recovery
Data Protection
Data Backup & Disaster Recovery Overview
A comprehensive overview of our data backup and disaster recovery solutions. From desktop backup to enterprise server protection, we have the right solution for your business.
Every Business Needs a Data Protection Strategy
Data is the lifeblood of every business. Whether it is client records, financial data, intellectual property, or operational files, losing access to your data -- even temporarily -- can cripple operations. Businesses in Raleigh, Durham, Cary, and Chapel Hill face threats from ransomware, hardware failure, natural disasters, and human error every day. A comprehensive backup and disaster recovery strategy ensures your business can survive any data loss event and return to normal operations quickly.
Key Features & Benefits
Enterprise Backup Solutions
Arcserve and other enterprise-grade backup platforms provide unified protection for servers, workstations, and cloud environments.
Cloud File Sync & Backup
Secure cloud backup that replaces risky consumer tools with business-grade file sync, versioning, and compliance features.
Desktop & Laptop Backup
Automated backup for employee workstations and laptops, protecting against hardware failure, theft, and data corruption.
Server Data Backup
Comprehensive server backup with rapid recovery options including instant VM, bare-metal restore, and granular file recovery.
Disaster Recovery Planning
Complete disaster recovery planning including RTO/RPO analysis, recovery procedure documentation, and regular testing.
Managed Backup Services
Fully managed backup with 24/7 monitoring, regular restore testing, and monthly reporting so you never have to wonder if your data is protected.
Frequently Asked Questions
What is the difference between backup and disaster recovery?
Backup is the process of creating copies of your data. Disaster recovery is the broader plan for restoring your entire IT environment -- applications, servers, networking -- after a major incident. Both are essential.
How often should we back up our data?
At minimum, critical data should be backed up daily. Many businesses benefit from more frequent backups depending on their recovery point objectives and data change rates.
Do you test backup restores?
Yes. Untested backups are unreliable. We perform regular restore tests and provide documentation confirming your backups are functional and recoverable.
What compliance requirements do backup solutions need to meet?
HIPAA, PCI DSS, and other frameworks require specific controls for data protection including encryption, access controls, retention policies, and audit logging. Our solutions are designed to meet these requirements.
How do I know which backup solution is right for my business?
We assess your data volumes, recovery requirements, compliance needs, and budget to recommend the right combination of backup and disaster recovery solutions for your specific situation.
Protect Your Business Data
Contact us for a free data protection assessment and learn which backup and disaster recovery solutions are right for your business.
Get a Free AssessmentCall 919-348-4912
Petronella Technology Group, Inc. • 5540 Centerview Dr., Suite 200, Raleigh, NC 27606
Why Choose Petronella Technology Group for Data Backup And Recovery
Petronella Technology Group has been a trusted provider of data backup and recovery solutions since 2002. With over two decades of experience serving businesses throughout the Raleigh-Durham Triangle area and beyond, we bring deep technical expertise and a proven track record of delivering results that matter to your organization.
Our commitment to excellence is backed by our BBB accreditation, which we have held continuously since 2003. This long-standing accreditation reflects our dedication to ethical business practices, transparent communication, and consistent client satisfaction across every engagement.
Having served more than 2,500 businesses across diverse industries, Petronella Technology Group understands the unique data backup and recovery challenges that organizations face at every stage of growth. From startups establishing their first IT infrastructure to established enterprises requiring advanced solutions, our team tailors every recommendation to fit your specific operational requirements and budget.
Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner, a CMMC Registered Practitioner (RP), and holds MIT Certification. Craig’s hands-on leadership ensures that every solution we deliver meets the highest standards of technical rigor and security. His expertise in digital forensics, cybersecurity compliance, and enterprise IT strategy gives our clients a distinct advantage when navigating the complexities of modern technology environments.
Based in Raleigh, North Carolina, we provide both on-site and remote data backup and recovery support to businesses throughout the Research Triangle region, including Durham, Chapel Hill, Cary, Apex, Morrisville, and Wake Forest. Our local presence means faster response times and a deeper understanding of the regional business landscape.
How Our Data Backup And Recovery Services Work
Our proven process ensures that every client receives a tailored data backup and recovery solution built on thorough analysis, expert implementation, and ongoing support.
01
Discovery & Assessment
We begin with a comprehensive evaluation of your current IT environment, identifying vulnerabilities, inefficiencies, and opportunities for improvement related to data backup and recovery. This assessment forms the foundation for a solution that aligns with your business goals.
02
Custom Solution Design
Our engineering team designs a customized data backup and recovery plan that addresses your specific requirements, budget constraints, and future scalability needs. We present a clear roadmap with defined milestones and deliverables.
03
Professional Implementation
We execute the deployment with minimal disruption to your daily operations, handling configuration, migration, testing, and validation. Our team ensures every component functions correctly before going live.
04
Ongoing Support & Optimization
After deployment, we provide continuous monitoring, maintenance, and optimization of your data backup and recovery infrastructure. Our helpdesk is available to resolve issues promptly and keep your systems performing at peak efficiency.
Frequently Asked Questions About Data Backup & Disaster Recovery Overview
Q: How often should my business data be backed up?
The frequency of data backups depends on how often your data changes and how much data loss your business can tolerate. Petronella Technology Group recommends at minimum daily backups for most businesses, with more critical environments requiring hourly or real-time replication. Our data backup and recovery solutions are configured to automate this process, ensuring your data is consistently protected without requiring manual intervention from your staff.
Q: What is the difference between data backup and disaster recovery?
Data backup refers to the process of creating copies of your files and databases to a separate storage location so they can be restored if the originals are lost or corrupted. Disaster recovery is a broader strategy that encompasses backup but also includes the plans, processes, and infrastructure needed to restore your entire IT environment after a major disruption such as a natural disaster, cyberattack, or hardware failure. Petronella Technology Group designs solutions that address both backup and disaster recovery to ensure complete business continuity.
Q: Where is my backup data stored and is it secure?
Petronella Technology Group utilizes enterprise-grade data centers with SOC 2 compliance, redundant power systems, and physical security controls. Your backup data is encrypted both in transit and at rest using AES-256 encryption. We offer multiple storage options including local backup, offsite cloud backup, and hybrid solutions that combine both approaches for maximum protection. Our team configures retention policies based on your compliance requirements and business needs.
Q: How quickly can my data be restored after a disaster?
Recovery time depends on the volume of data and the type of backup solution in place. With our managed backup solutions, most businesses can expect critical systems to be restored within hours rather than days. We design recovery plans with defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) to ensure your expectations are met. Regular disaster recovery testing is included in our service to verify that backups are functioning correctly and restoration procedures work as expected.
Q: Do your backup solutions meet HIPAA and other compliance requirements?
Yes, Petronella Technology Group designs backup and disaster recovery solutions that meet the requirements of HIPAA, CMMC, PCI-DSS, and other regulatory frameworks. This includes encrypted storage, access controls, audit logging, and documented retention policies. Our founder, Craig Petronella, is a CMMC Registered Practitioner and Licensed Digital Forensic Examiner, bringing compliance expertise directly into the design of every backup solution we deploy.
Ready to Improve Your Data Backup And Recovery Strategy?
Do not let technology challenges hold your business back. Petronella Technology Group has been helping businesses throughout the Raleigh-Durham Triangle area and beyond with expert data backup and recovery solutions since 2002. Our team of certified professionals is ready to assess your current environment, identify opportunities for improvement, and implement solutions that deliver measurable results. Whether you need immediate support or long-term strategic guidance, we are here to help your business succeed.
BBB Accredited Since 2003 • 2,500+ Businesses Served • Raleigh, NC