Data Recovery Services in Raleigh-Durham
Professional data recovery from failed hard drives, corrupted RAID arrays, and damaged storage media. PTG designs, implements, and manages backup and recovery solutions for Triangle-area businesses that cannot afford to lose their data.
Automated Backups • Verified Restores • Cloud & Hybrid • 24/7 Monitoring
Data Loss Can Destroy Your Business
Ransomware Is Everywhere
Ransomware attacks encrypt your files and demand payment for the decryption key. Without reliable, tested backups, businesses face paying the ransom with no guarantee of recovery, or losing their data permanently. PTG's backup solutions include air-gapped and immutable backup copies that ransomware cannot reach, giving Triangle-area businesses a clean recovery path without paying criminals.
Hardware Fails Without Warning
Hard drives, SSDs, RAID controllers, and servers fail — often without warning. A single drive failure can take down a server that runs your entire business. PTG's backup solutions capture your data continuously and store copies in multiple locations, ensuring recovery is possible regardless of what hardware fails. We verify every backup with automated restore testing so you know recovery will work when you need it.
Human Error Happens
Accidental file deletion, overwritten documents, and misconfigured databases account for a significant portion of data loss incidents. PTG's backup solutions maintain file version history that allows recovery of specific files from any point in time. When an employee in your Raleigh office accidentally deletes a critical spreadsheet or overwrites a proposal, PTG restores it in minutes from the most recent backup.
Backup That Actually Works
Automated Backups
Continuous or scheduled backups run automatically without user intervention. PTG monitors every backup job and resolves failures immediately so your data protection never lapses.
Verified Restores
A backup is worthless if it cannot be restored. PTG performs automated restore verification on every backup to confirm data integrity. You will never discover your backups are corrupt during an actual emergency.
Cloud & Hybrid Storage
Store backups locally for fast recovery and replicate to the cloud for geographic redundancy. PTG designs hybrid backup architectures that balance recovery speed with offsite protection.
Data Recovery Services Questions Answered
How often should we back up our data?
PTG recommends continuous or hourly backups for critical business data. The right frequency depends on how much data your business can afford to lose in a worst-case scenario. PTG configures backup schedules based on your Recovery Point Objectives to minimize potential data loss.
How quickly can we recover from a disaster?
Recovery time depends on the scope of the disaster and your backup architecture. PTG designs solutions with Recovery Time Objectives tailored to your business requirements. Some solutions can restore full server environments in under an hour. Call 919-348-4912 to discuss your recovery needs.
Are backups compliant with HIPAA and other regulations?
Yes. PTG configures backup solutions with encryption at rest and in transit, access controls, retention policies, and audit logging to satisfy HIPAA, SOC 2, CMMC, and other compliance frameworks. Backup compliance documentation is included with all managed backup services.
Why Choose Petronella Technology Group for Data Recovery
Petronella Technology Group has been a trusted provider of data recovery solutions since 2002. With over two decades of experience serving businesses throughout the Raleigh-Durham Triangle area and beyond, we bring deep technical expertise and a proven track record of delivering results that matter to your organization.
Our commitment to excellence is backed by our BBB accreditation, which we have held continuously since 2003. This long-standing accreditation reflects our dedication to ethical business practices, transparent communication, and consistent client satisfaction across every engagement.
Having served more than 2,500 businesses across diverse industries, Petronella Technology Group understands the unique data recovery challenges that organizations face at every stage of growth. From startups establishing their first IT infrastructure to established enterprises requiring advanced solutions, our team tailors every recommendation to fit your specific operational requirements and budget.
Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner, a CMMC Registered Practitioner (RP), and holds MIT Certification. Craig’s hands-on leadership ensures that every solution we deliver meets the highest standards of technical rigor and security. His expertise in digital forensics, cybersecurity compliance, and enterprise IT strategy gives our clients a distinct advantage when navigating the complexities of modern technology environments.
Based in Raleigh, North Carolina, we provide both on-site and remote data recovery support to businesses throughout the Research Triangle region, including Durham, Chapel Hill, Cary, Apex, Morrisville, and Wake Forest. Our local presence means faster response times and a deeper understanding of the regional business landscape.
How Our Data Recovery Services Work
Our proven process ensures that every client receives a tailored data recovery solution built on thorough analysis, expert implementation, and ongoing support.
01
Discovery & Assessment
We begin with a comprehensive evaluation of your current IT environment, identifying vulnerabilities, inefficiencies, and opportunities for improvement related to data recovery. This assessment forms the foundation for a solution that aligns with your business goals.
02
Custom Solution Design
Our engineering team designs a customized data recovery plan that addresses your specific requirements, budget constraints, and future scalability needs. We present a clear roadmap with defined milestones and deliverables.
03
Professional Implementation
We execute the deployment with minimal disruption to your daily operations, handling configuration, migration, testing, and validation. Our team ensures every component functions correctly before going live.
04
Ongoing Support & Optimization
After deployment, we provide continuous monitoring, maintenance, and optimization of your data recovery infrastructure. Our helpdesk is available to resolve issues promptly and keep your systems performing at peak efficiency.
Frequently Asked Questions About Data Recovery Services in Raleigh-Durham
Q: How often should my business data be backed up?
The frequency of data backups depends on how often your data changes and how much data loss your business can tolerate. Petronella Technology Group recommends at minimum daily backups for most businesses, with more critical environments requiring hourly or real-time replication. Our data recovery solutions are configured to automate this process, ensuring your data is consistently protected without requiring manual intervention from your staff.
Q: What is the difference between data backup and disaster recovery?
Data backup refers to the process of creating copies of your files and databases to a separate storage location so they can be restored if the originals are lost or corrupted. Disaster recovery is a broader strategy that encompasses backup but also includes the plans, processes, and infrastructure needed to restore your entire IT environment after a major disruption such as a natural disaster, cyberattack, or hardware failure. Petronella Technology Group designs solutions that address both backup and disaster recovery to ensure complete business continuity.
Q: Where is my backup data stored and is it secure?
Petronella Technology Group utilizes enterprise-grade data centers with SOC 2 compliance, redundant power systems, and physical security controls. Your backup data is encrypted both in transit and at rest using AES-256 encryption. We offer multiple storage options including local backup, offsite cloud backup, and hybrid solutions that combine both approaches for maximum protection. Our team configures retention policies based on your compliance requirements and business needs.
Q: How quickly can my data be restored after a disaster?
Recovery time depends on the volume of data and the type of backup solution in place. With our managed backup solutions, most businesses can expect critical systems to be restored within hours rather than days. We design recovery plans with defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) to ensure your expectations are met. Regular disaster recovery testing is included in our service to verify that backups are functioning correctly and restoration procedures work as expected.
Q: Do your backup solutions meet HIPAA and other compliance requirements?
Yes, Petronella Technology Group designs backup and disaster recovery solutions that meet the requirements of HIPAA, CMMC, PCI-DSS, and other regulatory frameworks. This includes encrypted storage, access controls, audit logging, and documented retention policies. Our founder, Craig Petronella, is a CMMC Registered Practitioner and Licensed Digital Forensic Examiner, bringing compliance expertise directly into the design of every backup solution we deploy.
Ready to Improve Your Data Recovery Strategy?
Do not let technology challenges hold your business back. Petronella Technology Group has been helping businesses throughout the Raleigh-Durham Triangle area and beyond with expert data recovery solutions since 2002. Our team of certified professionals is ready to assess your current environment, identify opportunities for improvement, and implement solutions that deliver measurable results. Whether you need immediate support or long-term strategic guidance, we are here to help your business succeed.
BBB Accredited Since 2003 • 2,500+ Businesses Served • Raleigh, NC