Certified Unix Support Services in Raleigh-Durham, NC
Enterprise-grade Unix administration and support for businesses across the Triangle region and nationwide. Our certified Unix engineers deliver on-site and remote support for Solaris, AIX, HP-UX, and BSD systems with 24/7 availability.
See How PTG Delivers Unix Excellence
The Unix Administration Challenge Facing North Carolina Businesses
Critical systems require specialized expertise that's increasingly difficult to find
Organizations throughout the Raleigh-Durham area and across North Carolina face a persistent challenge: finding qualified Unix engineers who can maintain, optimize, and secure mission-critical Unix systems. As enterprise infrastructure has evolved, many businesses still rely on Unix platforms like Solaris, AIX, HP-UX, and various BSD distributions for their most critical applications, databases, and services.
The problem is compounded by several factors. First, the pool of certified Unix administrators continues to shrink as younger IT professionals gravitate toward Linux and cloud platforms. Second, Unix systems often run legacy applications that cannot easily be migrated, making expert support absolutely essential. Third, the cost of downtime on these mission-critical systems can reach thousands of dollars per minute, yet many businesses lack in-house Unix expertise.
For Raleigh-Durham businesses in regulated industries like healthcare, finance, and government contracting, the stakes are even higher. These organizations require Unix administrators who understand not just the technical aspects of system management, but also compliance requirements for HIPAA, PCI-DSS, FISMA, and other regulatory frameworks. Finding qualified Unix engineers who combine deep technical knowledge with security and compliance expertise has become increasingly difficult and expensive.
PTG's Certified Unix Engineering Team: Your Complete Solution
Enterprise Unix support delivered by certified engineers with decades of combined experience
Petronella Technology Group provides comprehensive Unix support services to businesses throughout the Triangle region and nationwide. Our team of certified Unix administrators brings deep expertise across all major Unix platforms including Solaris, AIX, HP-UX, FreeBSD, OpenBSD, and other enterprise Unix variants. Whether you need on-site support in Raleigh-Durham or remote administration for systems anywhere in the country, PTG delivers the expertise you need, when you need it.
Our Unix support services are built on a foundation of certifications, real-world experience, and a commitment to excellence. Every member of our Unix team holds vendor-specific certifications and has extensive hands-on experience managing enterprise Unix environments. We understand the unique characteristics of each Unix platform, from Solaris ZFS and zones to AIX logical volume management and HP-UX service guard clustering. This deep platform knowledge enables us to optimize your Unix infrastructure for maximum performance, reliability, and security.
What sets PTG apart is our flexible service delivery model. We offer both on-site Unix support for Raleigh-Durham area businesses and remote Unix administration for organizations nationwide. Our on-site engineers can be at your Triangle location within hours for emergency support, while our remote support capabilities enable us to monitor, manage, and troubleshoot Unix systems 24/7/365. We become an extension of your IT team, providing the specialized Unix expertise that would be prohibitively expensive to maintain in-house.
For organizations that require ongoing Unix support, our managed Unix services provide comprehensive coverage including proactive monitoring, patch management, performance tuning, capacity planning, and security hardening. We work within your existing IT infrastructure and processes, integrating smoothly with your team while providing the specialized Unix knowledge that ensures your critical systems remain secure, compliant, and optimized. With PTG managing your Unix environment, you gain access to enterprise-level expertise without the overhead of full-time specialized staff.
Our Unix support extends beyond just keeping systems running. We provide strategic guidance on Unix infrastructure optimization, migration planning, and technology roadmaps. Whether you're planning to consolidate Unix servers, migrate workloads to Linux or cloud platforms, or optimize your existing Unix environment for better performance, our experienced Unix architects can develop and execute strategies that align technology decisions with your business objectives. We've helped hundreds of organizations across North Carolina and nationwide maximize the value of their Unix investments while planning for future infrastructure evolution.
Comprehensive Unix Support Services
Full-spectrum Unix administration covering all aspects of enterprise Unix environments
On-Site Unix Support
Rapid-response on-site Unix support for Raleigh-Durham and Triangle area businesses. Our certified Unix engineers arrive on-site quickly to resolve critical issues, perform system installations, conduct hardware upgrades, or provide hands-on troubleshooting. We maintain a local presence in the Triangle region, enabling us to be at your location within hours for emergency situations. Our on-site services include server deployment, hardware diagnostics, data center relocations, and complex troubleshooting that requires physical access to systems. Whether you need assistance with a failed disk array, complex networking configuration, or emergency system recovery, our Unix experts deliver hands-on support when and where you need it most.
Remote Unix Administration
24/7/365 remote Unix system administration and monitoring services for businesses nationwide. Our secure remote access infrastructure enables our Unix engineers to monitor, manage, and maintain your Unix systems around the clock from our Network Operations Center. We provide proactive monitoring that detects and resolves issues before they impact operations, automated patch management, performance optimization, and immediate response to alerts and incidents. Our remote Unix administration services include user account management, storage administration, backup verification, log analysis, and routine maintenance tasks. With remote support, you gain access to our full team of Unix experts without geographic limitations, ensuring that specialized expertise is available whenever your Unix systems require attention.
Unix Server Deployment
Expert Unix server deployment and migration services following industry best practices and your organization's standards. Our Unix deployment specialists handle every aspect of new system implementation, from hardware specification and procurement to OS installation, configuration, hardening, and application deployment. We develop detailed deployment plans that minimize risk and ensure consistency across your Unix infrastructure. Our services include automated installation frameworks, configuration management, documentation, and knowledge transfer. Whether you're deploying a single Unix server or rolling out dozens of systems across multiple data centers, we ensure each deployment follows security best practices, meets compliance requirements, and integrates smoothly with your existing infrastructure and management tools.
Unix Security & Compliance
Comprehensive Unix security hardening and compliance services for regulated industries. Our Unix security specialists implement defense-in-depth strategies that protect your systems from unauthorized access, malware, and data breaches. We perform security assessments, implement CIS benchmarks and DISA STIGs, configure advanced authentication mechanisms including multi-factor authentication, establish role-based access controls, and deploy intrusion detection systems. For organizations subject to regulatory requirements, we ensure Unix systems meet HIPAA, PCI-DSS, FISMA, SOC 2, and other compliance frameworks. Our security services include vulnerability scanning, penetration testing, security patch management, audit log analysis, and incident response planning to ensure your Unix infrastructure remains secure and compliant.
Unix Performance Tuning
Expert Unix performance analysis and optimization services that maximize system efficiency and application responsiveness. Our Unix performance engineers use advanced diagnostic tools and methodologies to identify bottlenecks in CPU utilization, memory management, disk I/O, and network performance. We analyze system metrics, application behavior, and workload patterns to develop tuning strategies that deliver measurable improvements. Our performance services include kernel parameter optimization, file system tuning, memory management configuration, I/O scheduler optimization, and network stack tuning. We establish performance baselines, implement continuous monitoring, and provide capacity planning guidance to ensure your Unix systems can handle current and future workloads. Whether you're experiencing slowdowns or simply want to maximize the efficiency of your Unix infrastructure, our performance tuning services deliver results.
Unix Disaster Recovery
Comprehensive Unix disaster recovery planning, implementation, and testing services that ensure business continuity. Our Unix DR specialists develop detailed recovery strategies tailored to your organization's Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). We implement robust backup solutions, configure replication technologies, establish failover procedures, and create comprehensive disaster recovery documentation. Our services include backup verification, recovery testing, DR site configuration, and runbook development. We conduct regular DR drills to validate recovery procedures and identify areas for improvement. Whether you need to recover from hardware failure, data corruption, ransomware attacks, or natural disasters, our Unix disaster recovery services ensure your critical systems can be restored quickly and completely, minimizing downtime and data loss.
Trusted by Triangle Businesses for Over Two Decades
A proven track record of Unix excellence and customer satisfaction
Since our founding, Petronella Technology Group has built a reputation as the Triangle region's most trusted provider of Unix support services. Our 22+ years of continuous operation serving Raleigh-Durham businesses demonstrates our stability, expertise, and commitment to customer success. We've supported over 2,500 companies across North Carolina and nationwide, managing thousands of Unix systems across virtually every industry sector.
Our perfect security record speaks to the effectiveness of our Unix security practices. In over two decades of managing mission-critical Unix infrastructure, we have never experienced a security breach on systems under our management. This achievement reflects our rigorous security methodologies, proactive monitoring, and commitment to staying ahead of emerging threats. Our A+ rating from the Better Business Bureau confirms our dedication to customer satisfaction and ethical business practices.
Related IT Services
Comprehensive IT support across all major platforms and technologies
In addition to our specialized Unix support services, PTG provides comprehensive IT infrastructure support across all major platforms and technologies. Many of our Raleigh-Durham clients rely on PTG for complete infrastructure management, combining our Unix expertise with support for Linux, Windows, networking, security, and cloud platforms. This integrated approach ensures consistent service quality and seamless coordination across your entire technology stack.
Our clients benefit from working with a single trusted partner who can support their entire IT infrastructure. Whether you need Unix expertise for legacy systems, Linux support for modern applications, network engineering for infrastructure optimization, or comprehensive managed IT services, PTG delivers consistent, high-quality support across all technologies. This unified approach simplifies vendor management, improves coordination, and ensures your entire infrastructure receives expert attention.
Why Raleigh-Durham Businesses Choose PTG for Unix Support
The PTG difference: expertise, reliability, and commitment to your success
When you choose Petronella Technology Group for Unix support, you're partnering with a team that brings more than just technical expertise. Our certified Unix engineers average over 15 years of experience managing enterprise Unix environments. This deep expertise means we've encountered and solved virtually every Unix challenge that can arise, from complex performance issues to critical system failures. We bring this knowledge to bear on every engagement, delivering solutions that are proven, reliable, and aligned with industry best practices.
Our local presence in the Raleigh-Durham area sets us apart from national providers. We understand the unique needs of Triangle businesses, from Research Triangle Park technology companies to Durham healthcare organizations to Raleigh financial services firms. Our on-site engineers can be at your location quickly when situations require hands-on support, while our remote capabilities ensure 24/7 coverage for monitoring and incident response. This combination of local presence and nationwide capabilities provides the best of both worlds.
PTG's commitment to security and compliance is unwavering. Every Unix system we manage is hardened according to industry security frameworks, monitored continuously for threats, and maintained with the latest security patches. For organizations in regulated industries, we ensure your Unix infrastructure meets all applicable compliance requirements, with comprehensive documentation and regular audits to demonstrate ongoing compliance. Our strong security track record for clients on our managed program over 22+ years demonstrates the effectiveness of our security-first approach to Unix system management.
Finally, we believe in building long-term partnerships with our clients. Many of our Raleigh-Durham clients have worked with PTG for over a decade, trusting us to manage their most critical Unix infrastructure year after year. This longevity reflects our commitment to customer satisfaction, our ability to adapt to changing technology needs, and our consistent delivery of high-quality Unix support services. When you partner with PTG, you gain a trusted advisor who is invested in your long-term success.
Frequently Asked Questions About Unix Support
Common questions about our Unix support services in Raleigh-Durham
Ready to Experience Expert Unix Support?
Get certified Unix engineering expertise for your Raleigh-Durham business. Call 919-348-4912 now or contact us to discuss your Unix support needs.
Serving Raleigh, Durham, Chapel Hill, Cary, Research Triangle Park, and businesses throughout North Carolina and nationwide since 2003