Share Your Experience
Write a Review for Petronella Technology Group
Your experience matters. As a valued PTG client in the Raleigh-Durham-Triangle NC area, your honest feedback helps other businesses make informed decisions about their technology partners and helps us continuously improve the services we deliver. Whether you have been with PTG for two months or two decades, we want to hear from you. Share your story, describe the impact our partnership has had on your business, and help us strengthen the trust that more than 2,500 companies have placed in Petronella Technology Group over our 22-year history in the Triangle.
Why Reviews Matter
Your Voice Helps Triangle Businesses Make Better Decisions
Trust Through Transparency
In an industry where every provider claims to offer the best service, authentic client reviews provide the credibility that marketing materials simply cannot match. Business owners throughout Raleigh, Durham, and the Research Triangle Park area rely heavily on peer reviews when evaluating technology partners. A decision as critical as choosing the company that will manage your IT infrastructure, protect your data, and ensure your business continuity deserves more than glossy brochures and sales pitches. Real reviews from real clients provide the honest, unfiltered perspective that helps Triangle businesses cut through the noise and find a partner they can genuinely trust. Your review becomes part of that vital decision-making resource, helping another business avoid the pitfalls of choosing the wrong IT provider and guiding them toward a partnership that delivers real results.
Continuous Improvement
PTG takes every piece of client feedback seriously. Your review does more than help prospective clients; it directly informs our service improvement efforts. When clients highlight specific aspects of our service that exceed expectations, we reinforce those practices across our team. When feedback identifies areas where we can improve, we take immediate action to enhance our processes, training, and service delivery. This commitment to continuous improvement is one of the reasons PTG has maintained its position as the Triangle's most trusted IT services provider for over 22 years. Your candid feedback, both positive and constructive, makes our services better for every client we serve across the Raleigh-Durham-Chapel Hill corridor and helps us maintain the standards that have earned our zero-breach (for managed security clients) security record and industry-leading client retention rates.
Submit Your Review
Tell Us About Your Experience with PTG
Please take a few minutes to share your honest feedback about your experience with Petronella Technology Group. Your review will help other Triangle businesses make informed decisions and will help us continue to improve our services. All fields marked with an asterisk are required.
Writing Tips
How to Write a Helpful Review
Describe the Challenge
Start by briefly describing the technology challenge or situation that led you to partner with PTG. Were you dealing with frequent downtime, security concerns, compliance requirements, or a need to modernize your infrastructure? Providing context about your starting point helps other Triangle businesses identify with your experience and understand the relevance of your review to their own situation. The more specific you can be about the problem you faced, the more valuable your review becomes for businesses facing similar challenges in the Raleigh-Durham market. Consider including details about your previous IT situation, the size of your organization, and the urgency of the challenges you needed to address when you first reached out to Petronella Technology Group.
Share Specific Results
Whenever possible, include specific, quantifiable outcomes from your partnership with PTG. Numbers and measurable results carry more weight than general praise. Instead of writing that PTG improved your IT performance, consider sharing specific metrics such as reduced downtime percentages, faster response times, cost savings achieved, compliance certifications earned, or productivity improvements your team has experienced. These concrete results help prospective clients understand the tangible value PTG delivers and set realistic expectations for their own potential partnership. If you can compare your current IT experience to what it was before PTG, that before-and-after perspective provides particularly compelling and useful context for other business owners.
Highlight the People
PTG is ultimately about the people who deliver our services, and reviews that mention specific interactions, team qualities, and relationship dynamics help potential clients understand what it is like to work with our team on a daily basis. Did a technician go above and beyond to resolve an urgent issue? Was the onboarding process smooth and well-organized? Do you appreciate the responsiveness and communication style of your account manager? These personal details bring your review to life and help other Triangle businesses understand the human side of the PTG partnership. Reviews that highlight the professionalism, expertise, patience, and dedication of our team members help us recognize and reinforce the behaviors that make the biggest difference to our clients.
Be Honest and Balanced
The most helpful reviews are honest and balanced. While we hope your experience with PTG has been overwhelmingly positive, if there are areas where we could improve or situations that did not meet your expectations, sharing that feedback is valuable to both prospective clients and to PTG's continuous improvement efforts. A review that acknowledges both strengths and opportunities for improvement carries more credibility than unqualified praise and provides the nuanced perspective that informed business owners are looking for. We welcome constructive criticism because it helps us identify blind spots and refine our services for every client across the Triangle region.
Mention Your Industry
Including your industry in your review helps prospective clients from similar sectors gauge the relevance of your experience. PTG serves businesses across diverse industries including healthcare, financial services, legal, manufacturing, defense contracting, nonprofit, and professional services throughout the Triangle. When a healthcare practice reads a review from another healthcare organization, or when a law firm sees feedback from a fellow legal professional, the industry-specific context makes your review significantly more relevant and persuasive. If PTG helped you meet industry-specific compliance requirements like HIPAA, CMMC, or PCI DSS, mentioning that experience is particularly valuable for other businesses navigating similar regulatory landscapes.
Consider the Long Term
If you have been a PTG client for an extended period, sharing how the relationship has evolved over time provides uniquely valuable perspective. Long-term client reviews help prospective clients understand whether PTG delivers sustained value beyond the initial implementation, how the company responds to changing business needs, and whether the quality of service remains consistent over months and years. For businesses evaluating a long-term technology partnership, these longitudinal perspectives are among the most influential factors in their decision-making process. Your experience as a long-term client speaks directly to the sustainability and reliability of PTG's service model in ways that newer clients cannot yet articulate from their experience.
Recent Reviews
What Triangle Businesses Are Saying About PTG
Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.
919-348-4912Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.
919-348-4912Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.
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Share Your Review on Other Platforms
Google Business Profile
Google reviews are among the most visible and influential reviews for local Triangle businesses. Sharing your PTG experience on Google helps other Raleigh, Durham, and RTP area businesses discover our services when searching for managed IT providers. Google reviews also help PTG maintain its visibility in local search results, ensuring that businesses looking for reliable technology partners can find us easily.
View Success Stories
Explore detailed case studies and success stories from PTG clients across the Triangle. These in-depth narratives provide comprehensive accounts of how businesses in healthcare, financial services, legal, manufacturing, and other industries have transformed their technology operations through their partnership with Petronella Technology Group.
Cybersecurity Services
Learn more about the cybersecurity services that protect PTG clients throughout the Triangle with our zero-breach (for managed security clients) methodology. If cybersecurity has been a significant part of your PTG experience, consider mentioning the specific security improvements and peace of mind our services have delivered in your review of our services.
Managed IT Services
Discover the full range of managed IT services that PTG provides to businesses across Raleigh, Durham, and the Research Triangle Park area. Understanding our complete service portfolio may help you articulate the breadth of value your PTG partnership delivers across multiple technology disciplines and identify specific services to highlight in your review.
Why Your Review Matters
The Impact of Client Feedback
Helping the Triangle Community
Every business in the Triangle deserves a technology partner they can trust. When you share your experience with PTG, you help other local businesses navigate one of the most important decisions they will make. Choosing the right IT provider affects security, productivity, compliance, and growth. Your honest review serves as a guide for businesses that are currently struggling with unreliable IT, security concerns, or the challenge of finding a technology partner who genuinely understands their needs. By taking a few minutes to share your story, you contribute to a stronger, more informed business community throughout Raleigh, Durham, and the Research Triangle region.
Driving Our Improvement
PTG's 22-year track record of excellence is built on a foundation of client feedback and continuous improvement. Every review we receive is read by our leadership team, shared with the relevant service teams, and incorporated into our quality improvement processes. Positive feedback reinforces best practices and motivates our team. Constructive feedback identifies opportunities for improvement that we might not see from inside our own organization. Your review directly contributes to the evolution of our services, ensuring that PTG continues to set the standard for managed IT services in the Triangle market for decades to come.
Building Long-Term Trust
Trust is the foundation of every successful PTG client relationship, and authentic client reviews are the most powerful trust-building tool available. Prospective clients who read genuine, detailed reviews from Triangle business leaders gain confidence that PTG delivers on its promises. This trust extends throughout the Triangle business community, creating a network of informed, satisfied clients who have collectively chosen PTG as their technology partner based on real experiences rather than marketing claims. Your review adds your voice to this chorus of trust and helps strengthen the reputation that PTG has built through 22 years of dedicated service to the Triangle.
Frequently Asked Questions
Review Submission FAQ
Ready to get started? Call us at 919-348-4912 or contact us online for a free consultation.